At C4 Logistics we know that time critical shipments do not always occur on scheduled working days. So, what happens when our customers find themselves needing an urgent delivery during a national holiday? C4 Logistics will find a way to deliver.
The Easter period always brings challenges for time critical freight providers. Road and air availabilities are reduced to weekend schedules and many regular carriers are unavailable. Other time critical providers operate a skeleton staff over the Easter period and cannot accept new jobs. C4 Logistics maintains a full operations team during all national holidays, ensuring our customers are always fully supported.
During the Easter bank holiday, C4 Logistics UK were contacted by a customer requiring a shipment via artic vehicle from Ornoy in France to Kenitra in Morocco. This was an especially challenging shipment to coordinate for the operations staff at C4 Logistics UK. The customer required door to door collection and delivery, road transportation via an arctic trailer, import and export customs clearance and a sea crossing to Tangiers. All elements of the transport had to be perfectly coordinated to ensure a seamless transition of the cargo from one country to another. Operations staff initially arranged for the sea crossing before sourcing an available arctic in France to collect the shipment and transport it to the port. Custom’s clearance was arranged in advance for both the import and export through one of our dedicated customs agents. Once the cargo had cleared customs it travelled seamlessly on to Kenitra without any delay. The customer was kept updated on the location and progress of the shipment through our innovative C4SightTM tracking software.
At C4 Logistics our level of service and customer care is never affected by national holidays. We are committed to providing the same level of exceptional service, regardless of the complexity of the request, 24/7, 365 days of the year.
To find out how C4 Logistics can work with your business please visit our website at www.c4logistics.comTweet