Founder and Managing Director of C4 Logistics, Sébastien Barth manages the international operations teams and growth strategy of C4 across Europe.
With more than 20 years’ experience in premium freight services, Sébastien brings a wealth of experience to his role. Prior to C4 Logistics, Sébastien was UK Manager of Gefco Special (a former subsidiary of the Peugeot Group) and has delivered outstanding customer service to a variety of industries including the automotive, aerospace and pharmaceutical sectors.
Sébastien has an MA in Business and Logistics from ESIDEC Ecole Supérieure Internationale de Commerce, Metz University in France.
Our amazing team at C4 Logistics UK has grown by three. We are supremely excited to welcome our outstanding customer account manager, Charlotte and exceptional transport planners, Darryl and Sean.
“We were overwhelmed by the positive response to our latest recruitment drive” said UK Country Manager, Adam Carter. “Our reputation as a market leader in time critical logistics, combined with our excellent working practices, are attracting applicants of an exceptionally high calibre. Charlotte is an excellent addition to our already established customer service department, her previous experience has allowed her to integrate seamlessly. Sean and Darryl are joining our team having already accrued significant prior experience in logistics and this is evident in the quality of the work they are producing. I am confident that all three will be a significant assets to the company.”
Communicating with suppliers who may be many thousands of miles away can be a challenge. Combine varying time zones with an array of languages and very often vital information can become lost in translation.
At C4 Logistics we pride ourselves on maintain flawless communication channels between our customers and their suppliers. Our team of multilingual staff, coupled with a vast network of local contacts and a meticulous tracking process, gives us unrivalled accuracy in our communications.
C4 Logistics recently encountered a customer frustrated by conflicting shipping information from their European supplier. Our multi-lingual staff stepped in to liaise directly with the supplier on behalf of the customer, quickly determining the exact specifics of the shipment which had been dispatched. C4 were then able to update the customer immediately, providing them with peace of mind that their essential parts were on-route and fully accounted for.
Overcoming the physical distance between our clients and their customers is an integral part of the premium service provided by C4 Logistics. Our team of logistics experts always go the extra mile to reduce the distance between our clients.
The world of time critical logistics is a fast-paced sector in which the ability to Stay Agile is essential. Shipping requirements can alter with very little warning, so at C4 Logistics we put flexibility among our top priorities.
We were recently contacted by a client requiring an express shipment from Portugal to the UK. The consignment was of a similar size and weight to a small suitcase so an on board carry service was chosen as the most rapid mode of delivery.
Upon collection, the client found themselves in need of transportation for a further additional four boxes of a similar size.
C4 Logistics employ experts in airfreight services who quickly identified that on board carry items are usually restricted to one item per handler, unless pre-arranged in advanced with the airline.
Undeterred, the team at C4 Logistics used their customer service skills to negotiate directly with the airline. Transportation for the four additional boxes was approved and the consignment was delivered on time.
At C4 Logistics we know our clients rely on us for our ability to respond quickly and proactively to their needs. Our team of logistics experts will always go the extra mile to ensure our customers’ requirements are fully met.
Since its creation, our team at C4 Air have been using their airfreight-specific expertise to provide an unrivalled service for our customers.
Maintaining a team dedicated solely to airfreight allows C4 Air to offer an extensive range of carrier options, at prices lower than those offered by our competitors.
A great example of the service offered by C4 Air was highlighted this week, when a client required an urgent overnight air charter from the UK to Morocco.
C4 Air utilized their vast network of potential carriers to source an appropriate air charter solution for the client. The shipment was collected and delivered to its destination in Morocco within 9hrs of the initial customer contact. C4 Air were also able to use their expert knowledge of country-specific customs requirements to complete the necessary landing permits in advance, ensuring a seamless delivery. All at a price significantly lower than that offered by our competitors.
Overnight air charter can be challenging for other time critical delivery providers to source at short notice. C4 Air maintain a vast network of potential carriers, ensuring there is always an appropriate solution available. And, because C4 Air deals exclusively with airfreight providers, the price will always be as low as is achievable.
Interruptions to supply chains can occur at any time; many of our deliveries require evening collection and overnight transit.
C4 Logistics employs a dedicated night team of logistics experts, available 24/7. Other freight companies operate an “on call” service outside of office hours, making them unable to respond proactively during transit.
Our dedicated night team tracks every shipment from collection to delivery, allowing them to foresee potential delays in transit and take immediate action.
With the launch of C4 Air, time-critical airfreight has become a speciality for C4 Logistics.
Other time-critical freight providers are limited to standard air freight – but what if the client needs the extra security of on board carry or the speed of dedicated air charter?
C4Logstics can offer our clients a premium airfreight service. This enhanced service allows shipments to be transported via scheduled flights but with increased security and speed. An option with benefits similar to on board carry or dedicated air charter, but at a significantly lower cost.
At C4 we are celebrating the renewal of our Cyber Essentials accreditation, recognition that we maintain robust systems to protect from cyber-attack.
On the 15th of March we were visited by an independent Cyber Essentials assessor, who carried out an extensive audit into our cyber security processes. We are exceptionally pleased to have retained our Cyber Essentials certificate for a further consecutive year.
The team at C4 Air regularly commission premium airfreight throughout Europe. This service offers same day delivery, enhanced security for the shipment and all for a lower cost than road freight.
C4 Logistics were recently contacted by a customer needing an urgent same-day shipment from the UK to Italy. Other time-critical freight providers could only offer a dedicated air charter which comes at a premium cost.