Working 24/7 for our customers

Interruptions to supply chains can occur at any time; many of our deliveries require evening collection and overnight transit.

C4 Logistics employs a dedicated night team of logistics experts, available 24/7. Other freight companies operate an “on call” service outside of office hours, making them unable to respond proactively during transit.

Our dedicated night team tracks every shipment from collection to delivery, allowing them to foresee potential delays in transit and take immediate action.

The benefit of our dedicated night team was highlighted in a recent trans-European shipment requiring overnight transit from Czechoslovakia to the UK. The shipment plan was processed by our night team who then began tracking of the shipment from its collection. Using the C4Sight tracking service, the team identified a potential delay on the regular transit route. A new route and collection point was quickly agreed with the customer and the delivery arrived ahead of time.

At C4 Logistics we know that our proactive response is one of the reasons we maintain a 99.6% customer satisfaction rating. Our dedicated logistics team are available around the clock, ensuring that the service we offer our customers is truly 24/7/365.

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Written by
Sébastien Barth
Group Managing Director at C4 Logistics
Founder and Managing Director of C4 Logistics, Sébastien Barth manages the international operations teams and growth strategy of C4 across Europe.

With more than 20 years’ experience in premium freight services, Sébastien brings a wealth of experience to his role. Prior to C4 Logistics, Sébastien was UK Manager of Gefco Special (a former subsidiary of the Peugeot Group) and has delivered outstanding customer service to a variety of industries including the automotive, aerospace and pharmaceutical sectors.

Sébastien has an MA in Business and Logistics from ESIDEC Ecole Supérieure Internationale de Commerce, Metz University in France.
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