Política de privacidad

In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.

C4 Logistics is committed to processing personal information about its customers in ways that comply with its legal and regulatory obligations, and to being clear with customers about what it does with their personal information.

Data collection

C4 Logistics may collect personal information which we receive when:

  • you use our website
  • you use our services
  • you contact us or
  • you are a recipient of our services.

We may collect the following types of information:

  • your name, address, email address, telephone number(s) and other contact details
  • information required to provide you with a service (eg: address etc…), and details of our services that you have used
  • your company’s name, your position in the company; the company’s address, company’s email address and telephone number
  • your payment information and bank account details.

Nuestra política de cookies

En la página web de C4 Logistics utilizamos una función de su navegador de internet denominada «cookie». No utilizamos las «cookies» para recopilar información personal acerca de usted a través de su ordenador. Solamente obtendremos dicha información si usted nos la proporciona de forma voluntaria e informada.

Nuestra promesa

Entendemos lo importante que es tratar de forma correcta los datos que recopilamos. No vendemos, alquilamos o prestamos ningún dato a terceros que le identifique sin su consentimiento, ni lo haremos en el futuro. Para conocer más detalles acerca de cómo utilizamos sus datos, consulte nuestra política de privacidad.

¿Qué es una cookie?

Una cookie es un pequeño archivo que pide permiso para ubicarse en el disco duro de su ordenador. Una vez aceptada, se añade el archivo, y la cookie ayuda a analizar el tráfico web o le permite saber cuándo visita una página en concreto. Las cookies permiten a las aplicaciones web responderle de forma individual. La aplicación web puede personalizar sus operaciones a sus necesidades, a lo que le gusta y lo que no, recopilando y recordando información sobre sus preferencias.

Utilizamos cookies que registran el tráfico para identificar las páginas que se están utilizando. Esto nos ayuda a analizar los datos acerca del tráfico de las páginas web y mejorar la nuestra, para personalizarla según las necesidades del cliente. Solo utilizamos esta información para propósitos de análisis estadístico, y a continuación los datos se eliminan del sistema.

En general, las cookies nos ayudan a proporcionarle una página web mejor, ya que nos permiten supervisar qué páginas le resultan útiles y cuáles no. Una cookie no nos da acceso a su ordenador ni a ninguna información sobre usted, más allá de los datos que usted decida compartir con nosotros.

Puede elegir entre aceptar o rechazar las cookies. La mayoría de los navegadores aceptan las cookies de forma automática, pero normalmente puede modificar los ajustes de su navegador si prefiere rechazarlas. Esto puede ser un obstáculo para que aproveche al máximo la página web.

En esta política hemos utilizado las siguientes categorías de «cookies»: no esenciales y esenciales

Google Analytics

Nos permite recopilar información anónima acerca de cómo utilizan los visitantes nuestra página web. Nos permite identificar tendencias, tipos de contenidos populares y nos ayuda a tomar decisiones informadas para mejorar la página. No va vinculada a ningún dato que nos permita identificar a los usuarios.

Puede consultar la política de privacidad de Google Analytics aquí:privacy policy here

Cookie Maintenance

You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that C4 Logistics uses to manage its website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only C4 Logistics website. If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

Guide to Disabling ‘Cookies’ using Web Browsers

Safari 1. Go to the Safari menu. 2. Click on the Preferences. 3. Click the ‘Security’ tab. 4. Under ‘Accept Cookies’, set it to accept, reject, or selectively accept cookies.

Firefox 3.0+ 1. Click on ‘Tools’ in the menu bar 2. Click on ‘Options…’ 3. Click on ‘Privacy’ Tab in the top section 4. From the drop down box select ‘Use custom setting for history’ 5. Un -tick the box that says ‘Accept Cookies From sites’ 6. Click OK and Close the screen.

Internet Explorer 9.0+ 1. Click on ‘Tools’ in the menu bar 2. Click on ‘Options’ 3. Click on ‘Privacy’ Tab on top section 4. Click on the ‘Advanced” button 5. Select ‘Prompt’ for both ‘First party cookies’ and ‘Third Party Cookies’ 6. Click OK and Close the screen.

Google Chrome 8.0+ 1. Click to ‘Tools Menu’ 2. Click on ‘Options’ 3. Click on ‘Under the Bonnet’ 4. Click on ‘Cookie Setting’ button and tick ‘Block all third-party cookies without exception’ 5. Close the screen.

Why do we collect this information ?

We collect your personal information to:

  • provide you with services that you may request from us.
  • meet our legal and regulatory obligations.

How do we collect this information ?

We collect personal information:

  • directly from customers: e.g. when a customer signs up to receive our services or registers on our website
  • from publicly available sources: social media, internet services.

We are committed to keeping your information up to date as far as is reasonably possible. However if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.

 Keeping your information safe and secure

C4 Logistics is committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost. We are certified to the UK Cyber Essentials scheme and have also certified to the Information Assurance for SME’s (IASME) scheme, which now includes a framework for readiness to the new General Data Protection Regulations. We may need to transfer personal information to third parties located outside the EU. If we do, we will ensure that information is protected to a level which meets the requirements of EU law.

Third party access

Access to your personal information is only allowed when required by law or is required as part our fulfilling our service obligations. We do not, and will never, sell or share your personal information with other third parties.

How long do we keep personal information ?

We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.


If you have consented to receive marketing information, you may opt out at a later date by writing to us at sales@c4logistics.com. You have a right at any time to stop us from contacting you for marketing purposes.

Links to other websites:

Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

Access to personal information

To make a request to C4 Logistics for any personal information we may hold, we need you to contact us by writing to the address provided below:

C4 Logistics UK (Head Office)
Bailey House
Curriers Close

Or by emailing us at sales@c4logistics.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our Privacy Policy:

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in February 2018

How to contact us:

Please contact us if you have any questions about our privacy policy or about information we hold about you:

By email : sales@C4Logistics.com. 

Or write to us at :

C4 Logistics UK (Head Office)
Bailey House
Curriers Close

Company Legal Information – click here.

This post is also available in: Inglés Francés Alemán Rumano Húngaro Polaco