At C4 Logistics we know that shipping requirements can be complicated. Many other transport companies will opt for the default option, passing the cost on to their customers. At C4 we promote flexibility, always sourcing the best possible solution for the most competitive price. Our operations staff have the expertise to tailor bespoke transport solutions to our clients, without incurring unreasonable costs.
This was demonstrated recently when the team at C4 Hungary were commissioned to transport a single large pallet into Germany. To ensure the rate was kept as low as possible, a part-load option was sourced and booked on a scheduled vehicle departing later that evening. However, immediately prior to loading, the customer’s requirements altered unexpectedly. A second large pallet was identified, requiring shipment to the same destination but from a different collection point. The addition of the second pallet exceeded the weight limit of the contracted vehicle, leaving the team with no other option than to source an alternative solution.
The default option was to simply contract a second dedicated vehicle for the additional pallet; however, this would have incurred a large cost increase to the customer. Remaining dedicated to keeping the cost as low as possible, the team at C4 Hungary swiftly sourced a replacement solution. An alternative part load option on a subsequent scheduled vehicle was found, large enough for both pallets and at a significantly lower cost. The delivery was completed successfully and for the most competitive rate.
Our commitment to providing value for money, premium customer service and flexibility keeps our customers coming back to C4. To find out more about our services and how we can support your business visit: www.c4logistics.comTweet