Communicating with suppliers who may be many thousands of miles away can be a challenge. Combine varying time zones with an array of languages and very often vital information can become lost in translation.
At C4 Logistics we pride ourselves on maintain flawless communication channels between our customers and their suppliers. Our team of multilingual staff, coupled with a vast network of local contacts and a meticulous tracking process, gives us unrivalled accuracy in our communications.
C4 Logistics recently encountered a customer frustrated by conflicting shipping information from their European supplier. Our multi-lingual staff stepped in to liaise directly with the supplier on behalf of the customer, quickly determining the exact specifics of the shipment which had been dispatched. C4 were then able to update the customer immediately, providing them with peace of mind that their essential parts were on-route and fully accounted for.
Overcoming the physical distance between our clients and their customers is an integral part of the premium service provided by C4 Logistics. Our team of logistics experts always go the extra mile to reduce the distance between our clients.