The world of time critical logistics is a fast-paced sector in which the ability to Stay Agile is essential. Shipping requirements can alter with very little warning, so at C4 Logistics we put flexibility among our top priorities.
We were recently contacted by a client requiring an express shipment from Portugal to the UK. The consignment was of a similar size and weight to a small suitcase so an on board carry service was chosen as the most rapid mode of delivery.
Upon collection, the client found themselves in need of transportation for a further additional four boxes of a similar size.
C4 Logistics employ experts in airfreight services who quickly identified that on board carry items are usually restricted to one item per handler, unless pre-arranged in advanced with the airline.
Undeterred, the team at C4 Logistics used their customer service skills to negotiate directly with the airline. Transportation for the four additional boxes was approved and the consignment was delivered on time.
At C4 Logistics we know our clients rely on us for our ability to respond quickly and proactively to their needs. Our team of logistics experts will always go the extra mile to ensure our customers’ requirements are fully met.Tweet