C4 Logistics are proud to represent customers from across the globe, offering time-critical transport solutions to over 160 countries. Building long term partnerships with our customers is paramount to delivering premium customer service and care. Our operations staff work tirelessly to fully understand our customers’ needs, providing the perfect bespoke just-in-time transport solutions.
Effective communications are essential in ensuring accuracy and transparency during a shipment. One of the challenges faced by operations staff when serving customers world-wide, is maintaining effective lines of communication regardless of the language spoken. To ensure our customers’ requirements are never lost in translation, C4 Logistics employs over 70 multi-lingual staff across our Europe-wide operations facilities.
Targeting the language skills of the operations staff to the customers they serve is of paramount importance. As an example, C4 France serve an extensive network of customers from across neighbouring Italy. In order to forge strong bonds with our Italian customers, operations staff based at C4 France are fluent in both French and Italian.
Each individual C4 operations centre is equipped with staff fluent in the local languages of the customers served by the office. The removal of a potential language barrier increases the accuracy and quality of the services that can be provided. Another great reason why customers continue to return to C4 Logistics for all their time-critical needs.
Visit our website at www.c4logistics.com to speak to one of our dedicated operations staff today and find out what C4 Logistics can do for your company.Tweet