The Benefits of a 24/7/365 Service



C4 Logistics are a 24/7/365 company, but what does this mean and how can it benefit our customers? Group managing director, Sebastien Barth explains:

“At C4 Logistics we employ dedicated weekend and night operations staff, trained to the same level of expertise as our weekday team. Their experience allows us to maintain the same level of customer service 24hrs a day, 7 days a week, 365 days of the year. Our customers always receive the same premium level of service quality regardless of when they contact us.”

Speaking of the benefits to the customer, Sebastien elaborates:

“Our fully qualified night and weekend team continuously monitor live shipments, allowing them to respond rapidly and proactively to shipment changes or potential delays. We can also address customer queries, process job requests and provide customer updates at any time. Operating during the night is particularly beneficial for world-wide shipments where we can take advantage of differing time zones to reduce overall shipment times.  In short, the service we execute out of office hours is identical in quality and composition to that proffered by our daytime team. Customers are encouraged to contact us out of hours, C4 Logistics are always here and ready to help.”


Written by
Sébastien Barth
Group Managing Director at C4 Logistics
Founder and Managing Director of C4 Logistics, Sébastien Barth manages the international operations teams and growth strategy of C4 across Europe.

With more than 20 years’ experience in premium freight services, Sébastien brings a wealth of experience to his role. Prior to C4 Logistics, Sébastien was UK Manager of Gefco Special (a former subsidiary of the Peugeot Group) and has delivered outstanding customer service to a variety of industries including the automotive, aerospace and pharmaceutical sectors.

Sébastien has an MA in Business and Logistics from ESIDEC Ecole Supérieure Internationale de Commerce, Metz University in France.
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